Feedback Form – NHS Friends and Family Questionnaire

  • How likely are you to recommend our dental practice to friends and family if they needed similar treatment in the future?
  • FFT Smily

  • Thinking about your response, what made you feel this way?
  • Are you Male or Female?
  • What age are you?
  • Do you consider yourself to have a disability?
  • Which of the following best describes your ethnic background?
  • Your relation to the patient?

  • We'd also really appreciate your feedback on the following optional topics

  • I am made to feel welcome by the whole team each time I visit the practice:
  • The orthodontist gave me information and explained my treatment plan:
  • Someone from the team explained the importance of good oral hygiene:
  • I am treated politely:
  • I feel involved in the treatment plan:
  • I feel that I can ask the orthodontist questions and raise concerns:
  • The people I speak with on the phone are helpful:
  • The practice is clean and tidy:
  • The practice was easy to find:
  • The practice was well lit and comfortable:
  • The signs around the practice are clear:
  • The bathrooms were clean and stocked:
  • The waiting time on the day was not long:
  • The team accommodate my needs when booking appointments:
  • The clinic hours are convenient:
  • The waiting list is an acceptable length of time:
  • Was there anything else you'd like to tell us?
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  • Do you want us to share this data with the NHS?